Support Tip - Clear Cache

Sometimes you will visit a site and it doesn’t display information correctly; perhaps it’s now how you think it should be displayed, or items show as broken links, a common fix is to “refresh” the page. This is done by pressing F5 (refresh). If the site doesn’t come up correctly again, it might be an issue with the cache of the device. What that means is there might be some issue with the temporary cookies stored on the device and they will need to be deleted so the site can download the correct ones. Some of the common fixes are below.

How to "Force Refresh" cache on different OS's

Using Windows: press the Ctrl(Control) key then F5
Using Mac/Apple: Press the Apple key then R or the command key then R
Using Linux: Press F5

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